NCII helps colleges design solutions to seemingly intractable problems. We serve as critical friends, both pushing for authentic change and providing the support institutions need to implement it. We work closely with colleges, offering consulting, training, and tools that they continue using long after our time together ends.
We are known for our unique blend of energy, passion, and optimism, which makes it easier for colleges to stick with the challenging work of organizational change. With our assistance, colleges make meaningful progress toward improving students’ experiences, increasing completion rates, and ensuring students’ post-graduation success.
NCII is distinguished by our:
What Is Authentic Change?
Authentic change is institution-wide transformation that is seen in a college’s structures, policies, and practices. Colleges that implement authentic change regularly and honestly assess their actions through the lens of students’ experiences and outcomes. NCII helps them start this process by asking — and answering — questions such as:
- Which aspects of our college are institution centered rather than student centered? What needs to change so we can fully center students in decision-making, business processes, and educational practices?
- In what ways do our good intentions lead to better outcomes? Where do gaps exist between our stated goals and actual impact for our students?
- How are we meeting (or not meeting) the needs of historically marginalized, under-resourced students? What do we need to do — or undo — to ensure that priority student groups reach their academic and career goals?