“This is NCII: Deeply knowledgeable about institutionwide reform. Highly skilled at facilitating necessary discussions, with broad engagement. Strongly networked to experts nationwide. NCII is an indispensable partner in this challenging but rewarding work.”
— Kay McClenney, Senior Advisor to the President, American Association of Community Colleges
Visit 1: Making the Case and Self-Assessments
NCII explains the process to leadership, faculty, and staff, demonstrating what is possible and explaining all participants’ roles. The college also begins guided pathways and financial stability self-assessments and reviews baseline key performance indicators (KPIs) on student success.
Visit 2: One-Day Interview Visit and One-Day Foundation-Setting Visit
This is an intensive two-day visit. The first day (Interview Visit) includes 45-minute interviews with 16 stakeholder groups throughout the campus community, including the president and cabinet, academic deans, student services deans and directors, faculty, advisors, and students. The interviews, which focus on the guided pathways framework and financial stability issues, clarify areas of strength and opportunities for improvement. The second day (Foundation-Setting) carries forward the planning momentum from Visit #1 and concludes with initial observations from the Interview Day as well as reflections on the self-assessments. Within 45 days of this visit, NCII provides a four- to six-page bulleted feedback report for college leadership.
Visit 3: Transition from Planning to Implementation
The college develops action plans for Year 2 and beyond. Faculty and staff explore key guided pathways questions from Guided Pathways Demystified I and II, and they use the college’s financial stability self-assessment to identify areas of improvement and develop specific actions to serve low-income students.
VISIT 4: Implementation Support
This work includes planning for and providing assistance with redesigning selected processes related to guided pathways and student financial stability. Examples of focus areas include advising, curricular mapping, onboarding, transfer pathways, math and English pathways, technology integration, emergency student financial assistance, and connecting students with public benefits.
VISIT 5: Continuing Implementation Support
This visit provides further support for the implementation efforts identified in Visits 3 and 4. It also includes a board and leadership retreat.
VISIT 6: Sustainability and the Path Forward
The college discusses how it will continue its improvement efforts, as well as its focus on guided pathways and student financial stability reforms, after the A2I2 Cohort work concludes.